Request for Action
An action request is the process the Town uses to track a complaint received from a citizen of Pine Haven.
The citizen needs to come to Town Hall, 24 Waters Drive, to start the action request. A signed complaint form includes the citizen's name, address, phone number, and a brief description of the complaint. It is then routed to the appropriate staff member. A response to the complaint is routed from the staff member back to Administration, where it is reviewed and approved by the Town Clerk. A copy of the action request is kept in the Administration Office available to review. When the response is complete, a copy of the action request is placed in the Council general information mailbox, which goes out to ALL Council members for review.
The citizen needs to come to Town Hall, 24 Waters Drive, to start the action request. A signed complaint form includes the citizen's name, address, phone number, and a brief description of the complaint. It is then routed to the appropriate staff member. A response to the complaint is routed from the staff member back to Administration, where it is reviewed and approved by the Town Clerk. A copy of the action request is kept in the Administration Office available to review. When the response is complete, a copy of the action request is placed in the Council general information mailbox, which goes out to ALL Council members for review.